OFFICIALLY AUTHORIZED TECHNICAL SERVICES

In addition to being an exclusive distributor, we are the only entity in Chile that has been authorized by our products’ manufacturers to calibrate, maintain and repair their alcohol and drug analyzing devices.

60 documents outline

Equipment manuals

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Request a service quotation

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Shipping label

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Request Calibration Certificate

How does our calibration process work?

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Request a service quotation

Please indicate any remarks or details.

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Product shipping

Make sure to label and pack it correctly before shipping it to our technicians.

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Product reception

Our technicians will notify you upon reception of the product.

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Diagnosis

A diagnosis and its respective repair or maintenance fees will be sent to you.

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Fee approval

Review and approval of the applicable fees.

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Calibration

We perform calibration or maintenance in 48 hours.

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Quality Control

We make sure the device and its components are in full working order, ensuring reliable results.

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Invoicing

We provide you with the invoice.

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Product delivery

We ship the device to the indicated address.

Shipment options.

*The value for shipment can be included in our service quotation or budget.

*Paid shipping, only on written and express request of the customer. Global Partners assumes no responsibility for any loss or delay in delivery to Chilexpress, TNT, Starken, Correos de Chile, DHL, among others.

FREQUENTLY ASKED QUESTIONS

It is the process in which the devices are repaired or adjusted to ensure they’re operating correctly, so they can provide correct and accurate results.

Constant use of these devices over a sufficiently long period of time can eventually lead to malfunctions or incorrect readings. Given that situation, every manufacturer recommends that the devices be maintained and or calibrated after a specific amount of time.

It is a document issued by Global Partners to certify that a specific device has been calibrated or maintained by certified technicians in accordance with the manufacturer’s guidelines.

This document serves as proof of an adequate and timely maintenance or calibration of a specific device.

Alcohol testing devices: It is necessary to maintain them regularly, as the sensor (also known as combustion cell) analyzes and tests for ethanol in the user’s breath.

Drug testing devices: It is necessary to calibrate them once a month using the included positive and negative QC cartridges to ensure accurate results.

In addition, the batteries may malfunction or otherwise stop working properly if the device isn’t used for long periods of time.

Alcohol testing devices: It could cause the sensor to malfunction and report inaccurate readings and, in some cases, irreparable damage.

Drug testing devices: It may lose accuracy or not work at all.

EQUIPMENT MANUALS

Drug analyzers

ez

EZ Split Key Cup II Drug Testing

DrugWipe Saliva

DrugWipe 6s Securetec

wipealyser gp

WipeAlyser Analyzer

sotoxa600x600

SoToxa Analyzer

otrust

O-Trust Drug Test

rapid

Rapid Diagnostic Test

Alcohol testing devices

iBLOW 1

iBlow10

Alcotest FC5

Alcotest FC5

C01A4032 copia 2

Alcotest in Saliva

alcotest alltest saliva

Colorimetric Alcotest

fc20

Kit Alcotest FC20

alcosan al9010 copia 1

Alcotest AL9010

fc10

Alcotest FC10

Alcosan alp 1 PNG

Alcotest ALP-1

0000338 alkoholtester alcofind da 8000

Alcotest DA-8000

ebs

Alcotest de muro NEW EBS

sentinel 100x100

Alcotest de muro Sentinel

al4000

Alcotest de muro AL4000

aceafm5

AFM-5

PRINT SHIPPING LABEL

Fill in the data in the form to generate your shipping label, print it and stick it on the packaging of your product and send it to technical service.


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FREQUENTLY ASKED QUESTIONS

It is the process in which the devices are repaired or adjusted to ensure they’re operating correctly, so they can provide correct and accurate results.

Constant use of these devices over a sufficiently long period of time can eventually lead to malfunctions or incorrect readings. Given that situation, every manufacturer recommends that the devices be maintained and or calibrated after a specific amount of time.

It is a document issued by Global Partners to certify that a specific device has been calibrated or maintained by certified technicians in accordance with the manufacturer’s guidelines.

This document serves as proof of an adequate and timely maintenance or calibration of a specific device.

Alcohol testing devices: It is necessary to maintain them regularly, as the sensor (also known as combustion cell) analyzes and tests for ethanol in the user’s breath.

Drug testing devices: It is necessary to calibrate them once a month using the included positive and negative QC cartridges to ensure accurate results.

In addition, the batteries may malfunction or otherwise stop working properly if the device isn’t used for long periods of time.

Alcohol testing devices: It could cause the sensor to malfunction and report inaccurate readings and, in some cases, irreparable damage.

Drug testing devices: It may lose accuracy or not work at all.

PROCESO DE SERVICIO TÉCNICO

  1. We have received your equipment in our offices, it is diagnosed and verified approval of calibration.
  2. It is reported by a report of budget technician.
  3. El servicio de calibración/mantención/reparación será realizado posterior al pago u orden de compra.
  4. Plazo de entrega al cliente por el servicio es de 48 Horas.
  5. The company shall not be responsible for equipment not removed for more than 30 days.

Global Partners es distribuidor exclusivo y único autorizado en Chile para realizar calibraciones, mantenciones y reparaciones de alcotest y analizadores de droga de las siguientes marcas:

Por consiguiente, si algún alcotest o analizador de drogas de las marcas antes mencionadas son calibrados o reparados por un tercero no autorizado, estos perderán todas sus garantías, disminuyendo la vida útil del equipo, así como precisión y confiabilidad de sus resultados, reservándonos el derecho de mantención o reparación futura de dichos equipos.

SOLICITUD DE CERTIFICADO DE CALIBRACIÓN

Global Partners es distribuidor exclusivo y único autorizado en Chile para realizar calibraciones, mantenciones y reparaciones de alcotest y analizadores de droga de las siguientes marcas:

Por consiguiente, si algún alcotest o analizador de drogas de las marcas antes mencionadas son calibrados o reparados por un tercero no autorizado, estos perderán todas sus garantías, disminuyendo la vida útil del equipo, así como precisión y confiabilidad de sus resultados, reservándonos el derecho de mantención o reparación futura de dichos equipos.

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