OFFICIALLY AUTHORIZED TECHNICAL SERVICES
In addition to being an exclusive distributor, we are the only entity in Chile that has been authorized by our products’ manufacturers to calibrate, maintain and repair their alcohol and drug analyzing devices.
Equipment manuals
Request a service quotation
Shipping label
Request Calibration Certificate
How does our calibration process work?
Request a service quotation
Please indicate any remarks or details.
Product shipping
Make sure to label and pack it correctly before shipping it to our technicians.
Product reception
Our technicians will notify you upon reception of the product.
Diagnosis
A diagnosis and its respective repair or maintenance fees will be sent to you.
Fee approval
Review and approval of the applicable fees.
Calibration
We calibrate, maintain and or repair the device within 48 hours.
Quality Control
We make sure the device and its components are in full working order, ensuring reliable results.
Invoicing
We provide you with the invoice.
Product delivery
We ship the device to the indicated address.
Shipment options.
*The value for shipment can be included in our service quotation or budget.
*Paid shipping, only on written and express request of the customer. Global Partners assumes no responsibility for any loss or delay in delivery to Chilexpress, TNT, Starken, Correos de Chile, DHL, among others.
MANUALS
Drug analyzers
EZ Split Key Cup II Drug Testing
DrugWipe 6s Securetec
WipeAlyser Analyzer
SoToxa Analyzer
O-Trust Drug Test
Rapid Diagnostic Test
Alcohol testing devices
iBlow10
Alcotest FC5
Alcotest in Saliva
Colorimetric Alcotest
Kit Alcotest FC20
Alcotest AL9010
Alcotest FC10
Alcotest ALP-1
Alcotest DA-8000
Alcotest de muro NEW EBS
Alcotest de muro Sentinel
Alcotest de muro AL4000
AFM-5
SHIPPING LABEL
If you wish your devices to be serviced, please fill the following form’s empty fields, print the label and attach it to the product’s shipping box.
FREQUENTLY ASKED QUESTIONS
It is the process in which the devices are repaired or adjusted to ensure they’re operating correctly, so they can provide correct and accurate results.
Constant use of these devices over a sufficiently long period of time can eventually lead to malfunctions or incorrect readings. Given that situation, every manufacturer recommends that the devices be maintained and or calibrated after a specific amount of time.
It is a document issued by Global Partners to certify that a specific device has been calibrated or maintained by certified technicians in accordance with the manufacturer’s guidelines.
This document serves as proof of an adequate and timely maintenance or calibration of a specific device.
Alcohol testing devices: It is necessary to maintain them regularly, as the sensor (also known as combustion cell) analyzes and tests for ethanol in the user’s breath.
Drug testing devices: It is necessary to calibrate them once a month using the included positive and negative QC cartridges to ensure accurate results.
In addition, the batteries may malfunction or otherwise stop working properly if the device isn’t used for long periods of time.
Alcohol testing devices: It could cause the sensor to malfunction and report inaccurate readings and, in some cases, irreparable damage.
Drug testing devices: It may lose accuracy or not work at all.
